A CRM that empowers the teams and businesses that use it.

A good CRM gives you insights into running your business. A smart CRM gives you the information you need in a way that you can use it. An ideal CRM offers you a solution to simplify your processes from day one. Zoho CRM includes the good, the smart, and the ideal in an enterprise-ready package.

Find what's the latest in Zoho CRM and explore the new features and improvements...

Page Layouts  Create multiple page layouts in your Zoho CRM account to implement multiple business processes.


Advanced Filters  Filter records based on activities, email status among a host of other record parameters.


Gamescope  Make sales more fun by introducing sales contests for your sales teams and rewarding them with trophies and badges.


Workflow Rules  Automate sales processes easily using workflow rules now based on a simple flow-chart design. 


Reports & Dashboards  Generate various reports and use dashboards to visualize comparisons, patterns, and trends in sales, and marketing.


Check-in  Check-in from the Zoho CRM app when you are at client location and associate the check-in to a CRM event.


CRM Marketplace  Find and install third-party extensions in Zoho CRM from Marketplace.


Email Insights  Draw useful insights about your email activities from email analytics, email response tracking, and email template performance information.


Setup  Navigate through a minimalist Setup screen. Use the predictive search to instantly locate any setting you are looking for.


Share records with peers  Share records with your peers using the record-level-sharing feature.


SalesSignals  Receive notifications about your customers' communication with you in a single master notification center. Be it a missed call, missed chat, email response, SalesSignals will notify you of the details.


Zoho CRM for Office 365  Integrate Zoho CRM with Office 365.


CalDAV  View personal as well as your CRM events in a single calendar on your iOS device. Prioritize your events on the move.


Custom Schedules  Schedule a custom function such that it is executed automatically on a daily, weekly or monthly intervals.